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Shipping and Return 

Digital Product Policy

Welcome to Her-After, a space built with intention and care to help you move through grief. Every download, course, and experience is created to support your healing journey with honesty, privacy, and compassion.

Delivery of Digital Products

All Her-After products are delivered digitally.

  • Once your payment is confirmed, you will receive an email with your instant download link.

  • No physical items are shipped.

  • If you do not receive your file within a few minutes, please check your spam or promotions folder, or email heatherowens@her-after.com for assistance.

Returns and Refunds

Because all Her-After products are digital and instantly accessible:

  • All sales are final.

  • We do not accept returns, exchanges, or offer refunds for downloadable products, digital courses, or coaching sessions.

  • If you experience any issue accessing your download, we will gladly help you resolve it.

Coaching and Courses

  • Coaching sessions and courses are arranged directly with Heather Owens after purchase.

  • Scheduling details and access information will be sent by email within 24–48 hours.

Privacy and Confidentiality

Your trust is our priority. All orders, communications, and personal information remain private and confidential. Her-After will never share or sell your data to outside parties.

Contact

For any questions about your order, downloads, or technical support, please reach out to:
📧 heatherowens@her-after.com

Thank You

Thank you for choosing Her-After. Every journal, reflection, and guided experience is created with heart and purpose to walk beside you on your healing journey.

Certified Grief Coach Heather Owens

Structured Grief Recovery

© 2025 Heather Owens, Her-After. All Rights Reserved.

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Her-After is not a substitute for medical or therapeutic care. Heather Owens is not a doctor, therapist, or licensed mental-health professional, but someone who has walked through deep grief and shares from lived experience.

If you are in crisis or having thoughts of suicide, please reach out for immediate help.
Call or text 988 to reach the Suicide & Crisis Lifeline, available 24/7, free, and confidential in the U.S.

You are not alone.

© 2025 created by Heather Owens.  Powered and secured by Wix

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